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Policy

Payout & Tax Info

Last updated June 27, 2026

On this page

  • 1. Creator verification
  • 2. ACH payouts
  • 3. Tax information

Payout and tax information summarizes what creators must complete before launch payouts can be approved.

This draft is provided for product transparency and remains subject to final legal review before launch.

1. Creator verification

Creators must complete required identity, payout account, policy, and tax documentation before payout eligibility is enabled.

Payouts may pause for incomplete verification, policy review, disputes, refunds, payout method changes, or operator review.

2. ACH payouts

Launch payouts are ACH-only, monthly, subject to a $25 minimum, and require manual admin approval.

Eligible creator earnings are subject to a 14-day hold after the earning event before they can become available for payout review.

Payout timing can vary based on provider processing, bank holidays, verification status, and dispute review.

3. Tax information

Creators are responsible for providing accurate tax and payout information and for understanding their own tax obligations.

CogniPal may request updated documentation, withhold payout review, or report payout information where required by law or payment-provider rules.

Creator earnings are separate from user wallet balance. Wallet balance is not withdrawable and cannot be converted into creator payout funds.

Questions about this document?

If you have any questions or concerns, create a support ticket and we'll help you from there.

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Prefer email? Reach out to support@cognipal.ai